MailEdge

  1. What is the system requirement for MailEdge?
  2. In order to reduce message size, I don't like to embed images into my email. Can I do that?
  3. I don't know anything about HTML, can I still use MailEdge?
  4. Why do I have a mail footer("Express your idea...") in every mail I sent?
  5. What is mail merge? How do I use it?
  6. Is it possible to track who respond to my email?
  7. What is "Speedy Delivery" and how does it work?
  1. What is the system requirement for MailEdge?
    Your computer system should meet this minimum requirement to ensure the performance.
    OS: Windows 98 / Windows ME / NT4.0 / 2000 / XP
    CPU: Pentium II and above
    RAM: 32MB and above
    Hard Disk: Minimum 20MB free disk space
    Internet: Any type of internet connection,broadband is recommended
    Browser: Internet Explore 5.0 and above

  2. In order to reduce message size, I don't like to embed images into my email. Can I do that?
    It's no problem for MailEdge! Just simply upload your images to your web server and make a hyper link to them in your HTML message. MailEdge is able to differentiate between local image link and web image link, it only embed images stored on your local hard disk.

  3. I don't know anything about HTML, can I still use MailEdge?
    Absolutely Yes! You can still create fancy HTML messages like a professional as long as you know how to use Microsoft Word. After saving your word document as HTML file in Microsoft Word, you will get a HTML file and a folder contains associated images extracted from your word document. Don't bother about the image folder, just simply point to the saved HTML file using MailEdge and send, MailEdge will handle the rest for you perfectly.
    This has been tested using both Microsoft Word 2000 & XP.

  4. Why do I have a mail footer("Express your idea...") in every mail I sent?
    This is because you are using the evaluation copy. Once you register your MailEdge, this footer will disappear automatically.

  5. What is mail merge? How do I use it?
    Mail merge will give you the flexibility to insert merge fields into anywhere of your mail body, subject line, even in HTML tags. The merge field will be replaced by actual value during mail sending. Beside 4 build-in merge fields which are <%NAME%>, <%EMAIL%>, <%DATE()%>, <%TIME()%>, MailEdge provides user the most flexibility to define your own merge fields like <%TEL%>, <%FAX%>, <%CITY%>, etc, as much as you need. 

    Let's say you wrote an e-mail that looks like this:

    Hello <%NAME%>,

    I am e-mailing to introduce you the new version of MailEdge...


    Sincerely
    HexNiche
    <%DATE(dddd, dd mm, yyyy)%>

    This mail is for <%NAME%> at <%EMAIL%>. If you are not <%NAME%>, simply reply this mail with subject "REMOVE"...

    So that Jane, for example, would receive an e-mail that looks like this:

    Hello Jane,

    I am e-mailing to introduce you the new version of MailEdge...


    Sincerely
    HexNiche
    Saturday, 04 May, 2002

    This mail is for Jane at jane@abc.com. If you are not Jane, simply reply this mail with subject "REMOVE"...


  6. Is it possible to track who respond to my email?
    Yes, you can do that with the power of mail merge! You can attach the recipient's email address as unique id to the URL of your tracking system.

    You can prepare your HTML email like this:

    <html>
    <head></head>
    <body>
    Hello <%NAME%>,

    I am e-mailing to introduce you the new version of
    <a href="http://www.hexniche.com/track.asp?
    id=    <%EMAIL%>">MailEdge</a>...


    </body>
    </html>

    So that Jane, for example, would receive a html e-mail like this:

    <html>
    <head></head>
    <body>
    Hello Jane,

    I am e-mailing to introduce you the new version of
    <ahref="http://www.hexniche.com/track.asp?id=jane@abc.com">MailEdge</a>...


    </body>
    </html>

    If Jane click on the hyper link of MailEdge, the tracking system, which is "track.asp" in above example, will take in "jane@abc.com" as parameter. You can perform whatever task you like in "track.asp". For example, you might record "jane@abc.com" to a databae.

    Got it?

  7. What is "Speedy Delivery" and how does it work?
    Speedy Delivery is a special type of mail delivery method introduced in MailEdge, instead of generate mail traffic for each recipient, MailEdge is able to group your recipients and only send one copy of email content for this special group and result in great time / bandwidth saving and efficiency. There are 2 type of speedy mode available in MailEdge, CC Mode and SMART Mode .
    • CC Mode
      This is more like the "CC" list in Outlook Express, it is only available in conjunction with external SMTP servers. It sends one copy of email content to the SMTP server and the SMTP server will CC to the rest of the recipients automatically. A Group Size is required to define the number of recipients in this CC list. Please be noticed different SMTP allow different number of CC recipients, we believe 30 should be acceptable for most of the SMTP servers. You may test with your SMTP server in order to optimize to the maximum.
    • SMART Mode
      This is effective in both Send Directly and Send through mySMTP. MailEdge will try to group the recipients with same domain during mail sending. For example, we like to send email to john@abc.com, chris@abc.com, lee@abc.com and doreen@xyz.net, MailEdge will group john, chris and lee together because they belong to same domain which is abc.com; doreen will belong to another group because it is under another domain. Therefore only 2 traffic needed rather than 4. As a return, 50% of the traffic is saved! In order to achieve the maximum time saving, you recipient list is required to sort according to the domain. We will add this sorting function to MailEdge in the near future.